The recent social media release has created a lot of buzz about failed food delivery, with one Swiggy user claiming that his Samosa never arrived – because the delivery partner “took the order and escaped”. The man, who shared a screenshot of his conversation with Reddit’s customer support, wrote: “Brush took my Samosa and Wound.”
According to the screenshot, customer executive power has confirmed more unsuccessful attempts to reach the delivery agent, “I am sorry that I have informed you that I have tried to connect with the delivery partner for the fifth time, but I was unable. Will I continue with the replacement? “
When the user asked him if the agent was still heading to his address, the answer was unexpectedly direct, “no delivery partner did not order and escape.”
Shocked by the answer, the client is concerned that the delivery partner may still appear, but the CEO of Support has assured him that he will receive a replacement. After all, he announced that Swigi “returned the money and gave him a coupon of 40rs”.
In the “Reddit” string, several users weighed. One person wrote: “I thought the conversation guy was sarcastic,” while another mentioned similar experience, suggesting: “Swigi should start using OTP for delivery.” Other comments were moving from interrogating the possibility of an accident to accept the return as sufficient compensation: “If the friend was hungry, it is good. As long as you receive a refund. These guys are paid in peanuts. “
It remains unclear what really happened to the missing order. Business today did not independently confirm the authenticity of the conversation and approached Swibi for comment.
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